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Our use of Fundraise Up

The information below is related to The Scottish Catholic International Aid Fund’s (SCIAF) use of Fundraise Up for the purpose of processing regular donations on our website. 

Information we collect and why 

When you use this platform to make a donation, we will collect the following information from you:   

  • Your name and email address (mandatory), and full postal address (optional). If you agree to Gift Aid a donation, we will be required to collect your postal address. 
  • If given, your consent to send you further direct marketing communications by email, post, text and/or phone. You can also opt-out of future marketing contact.   

We will only use this information to process your donation and keep a record of it. We do not have access to your financial information, which is securely managed by a payment gateway or credit card agency.   

All information is stored securely within the Fundraise Up platform and within SCIAF’s database. We are committed to protecting your personal information, and will not share your data with any other charity, public body, or commercial organisation for their marketing purposes.   

You can read more in our Privacy Notice. You can update your preferences by contacting supporterservices@sciaf.org.uk or calling 0141 354 5555. 

Transaction costs and fees explained 

SCIAF pays 4.45% plus 20p fees to Fundraise Up and Stripe per transaction. This covers all processing fees and keeps our online donation service secure. When you choose to cover the transaction costs, this ensures that more of your money goes towards helping our sisters and brothers living in the world’s poorest places. 

These fees include: 

  • 3.25% Fundraise Up platform fee (including address verification tools) 
  • 1.2% + 20p transaction fee for UK credit and debit cards. 

Cookies   

This platform also uses two Strictly Necessary cookies to set user preferences, remember session content and help with anti-fraud detection. For more details about the cookies we use, please see our Privacy Notice. 

Data sharing and international transfers  

Data is only shared with Fundraise Up for the purposes of service provision. Primary data is processed at a UK-based data centre. Fundraise Up business servers are located and backed-up in North America. SCIAF has ensured that adequate and recognised safeguards are in place before any necessary international data transfers take place. 

How long do we keep your data?  

Data is only kept for as long as it is needed for the purpose is collected. Please see our Privacy Notice for further details 

Your rights and contact information 

Your full rights are outlined in our Privacy Notice but if you have any immediate concerns or questions, please contact our Data Protection Officer at akarlin@sciaf.org.uk or by calling 0141 354 5555.